Trust and Safety, our building blocks

We want you to experience a unique stay on the island and we believe that we can achieve our goal following our principles of respect and fairness

We work very hard to guarantee total confidence and security to our users when travelling to and staying in Mallorca, for that reason we provide:

  • All our villas are licensed and verified and regarded as ETV by the Balearic Tourism company.

  • Our technology is based on the tokenization of credit cards, following the data security regulations of the PCI. That means that we have supervision and verification systems and that we have licenses for operating with electronic money in Europe.

  • We have a cybercriminal filter to protect your payment against listing fraud and phishing.

  • You can ask for help with total confidence if you need it. We want you to find peace of mind when booking with us.

We are always working and learning new ways to assure a foundation of trust, which is what really makes Mallorca Collection

  • Accredited Govern Balear Reservation Center with CR code 288
    Accredited Govern Balear Reservation Center with CR code 288
  • Insured by AXA Seguros
    Insured by AXA Seguros
  • Secure payments with PSD2
    Secure payments with PSD2

Do you have any questions?

Feel free to enquire anything you wish. We will be very happy to help.