Trust and Safety
Mallorca Collection wants you to experience a unique stay on the island and we believe that we can achieve our goal following our principles of respect and fairness. We work very hard to guarantee total confidence and security to our users when travelling to and staying in Mallorca, for that reason we provide:
- Licensed and verified houses regarded as ETV by the Balearic Tourism company.
- Honest transactions through the PCI-DSS regulation system offered by Stripe: our technology is based on the tokenization of credit cards, following the data security regulations of the PCI. That means that we have supervision and verification systems and that we have licenses for operating with electronic money in Europe.
- Payment protection: we have a cybercriminal filter to protect your payment against listing fraud and phishing.
- Local process of charges for reducing the rejection rate.
- 24/7 assistance for both guests and owners: you can ask for help with total confidence if you need it. We want you to find peace of mind when booking with us.